Frequently Asked Questions

Yes. Every piece, whether clay or fiber, is made by hand in small batches. Hook & Hearth Co. was created from a love of working with natural materials and crafting functional pieces meant to be used, loved, and kept.

Each pottery piece is slab-built and glazed specifically for you. Please allow 3-4 weeks for completion. This timeline includes drying time and two kiln firings.

Yes. Custom glaze options are available on eligible pieces. Simply select your glaze style at checkout and leave your color preference in the notes section.

Two-tone glaze includes two complementary finishes (for example, interior/exterior or top/bottom). This option is available for an additional fee and will be reflected in your total at checkout.

Yes, all functional pieces are glazed with food-safe finishes unless otherwise noted in the product description.

Material details are listed in each product description. Most pieces are made with high quality cotton or cotton blends selected for durability, softness, and everyday use.

Most crochet items can be gently hand washed or washed on delicate cycle and laid flat to dry.

To preserve the shape and texture of handmade pieces, avoid high heat drying.

Select crochet items may be available in custom colors. If you’re looking for something specific please reach out through the Contact page and I’ll be happy to discuss availability.

Returns on ready-to-ship crochet items are accepted within 7 days of delivery if unused and in original condition.

Custom or made-to-order items are final sale.